At GEC HOME SOLUTION SDN. BHD. 202601034432 (1696527-A), the details you hand over at checkout are held carefully and used narrowly. This policy sets out what reaches us while you browse and buy, what we do with it, who else ever sees it, and what you can ask us to do about it.
What We Collect
Four kinds of information come our way over the course of an order.
Personal details such as your name and phone number, the email address you contact us on, and your shipping and billing addresses.
Payment details covering card information or whichever method you choose, handled securely by third-party payment gateways rather than by us.
Order details such as the products you bought, your purchase history and the preferences that come with it.
Website usage data, meaning your IP address, browser type, device information, the pages you visited and cookies.
Why We Collect It
Every use has a purpose you would recognise as ordinary shopkeeping.
Fulfilling your order and getting it processed properly.
Talking to you about a purchase, a support enquiry or a promotional update.
Improving the shop itself, the services on it and the experience of using them.
Preventing fraud and keeping the website and everyone on it secure.
Meeting every legal and regulatory obligation that applies to us.
Who Else Sees It
Start with what never happens: your personal information is neither sold nor rented. Sharing that does take place is limited to these.
Trusted third parties who keep the business running, among them hosting, payment processing and shipping partners.
Legal authorities, where law enforcement or a regulator requires it of us.
Every one of them is contractually bound to protect your data to the standards we set.
How It Is Kept Safe
Industry-standard measures sit behind the shop, and we would rather be honest about their limit than overstate it. SSL encryption protects what you send us, our servers are secured and monitored regularly, and yet no method of transmitting data over the internet is 100% secure. We will not pretend otherwise.
Cookies and Your Browser
Cookies and similar technologies help us lift your experience, watch how the site performs and deliver content shaped to you. Your browser settings can control them or switch them off entirely, though parts of the site may work less well afterwards.
What You Can Ask Of Us
Three rights are yours, and each is exercised simply by asking.
Access and correction of the personal information we hold about you.
Deletion of your data, subject to any legal or administrative requirement we still have to meet.
Opting out of marketing emails whenever you like.